Job Title: Operations Manager
Reports To: President/CEO
Employment Type: Full-Time

Position Overview

The Operations Manager plays a key role in ensuring the smooth daily functioning of the Arts Council of Wilmington & New Hanover County. This position oversees administrative processes, financial operations, event coordination, and program management. The ideal candidate is detail-oriented, highly organized, and passionate about supporting the arts and cultural initiatives in New Hanover County.

Key Responsibilities

Administrative & Financial Management

  • Manage day-to-day office operations, including scheduling, communications, and vendor relationships.
  • Maintain financial records, assist with budgeting, and support grant administration.
  • Process invoices, track expenses, and ensure timely payments.
  • Maintain accurate membership and donor databases.

Program & Event Coordination

  • Assist in planning and executing arts programs, public events, and fundraising initiatives.
  • Coordinate logistics for meetings, exhibitions, and performances.
  • Manage event registration, ticketing, and promotional materials.
  • Support the Fourth Friday Gallery Nights, public art programs, and grant-related activities.

Communications & Marketing Support

  • Assist in developing content for newsletters, social media, and website updates.
  • Coordinate outreach efforts to engage artists, organizations, and the public.
  • Maintain relationships with community partners and stakeholders.

Board & Stakeholder Engagement

  • Prepare reports and materials for board meetings.
  • Serve as a liaison between staff, board members, and community partners.
  • Assist in fundraising efforts, including donor stewardship and sponsorship tracking.

Qualifications & Skills

  • Bachelor’s degree in arts administration, business, nonprofit management, or a related field.
  • 3+ years of experience in operations, administration, or nonprofit management (preferably in the arts sector).
  • Strong financial literacy, including budget management and bookkeeping.
  • Excellent organizational, communication, and problem-solving skills.
  • Proficiency in Microsoft Office, QuickBooks, CRM systems, and digital marketing tools.
  • Ability to multitask, work independently, and collaborate in a team environment.
  • Passion for the arts and a commitment to supporting cultural initiatives.

Compensation & Benefits

  • Salary range: $48,000 – $52,000
  • Benefits package, including health insurance, PTO, and professional development opportunities.

To apply, please submit a cover letter, résumé, and three references to info@artswilmington.org with the subject line Operations Manager Application. Applications will be reviewed on a rolling basis until the position is filled.